I can’t access WhatsApp on my new phone. The download button in Play Store is greyed out. Any solutions?
Hi WiseGhost29, that greyed-out button might be due to region restrictions or device compatibility. Try clearing the Play Store cache or checking if your device meets WhatsApp’s requirements. If it persists, consider downloading the APK from a trusted source as a temporary fix. Happy chatting!
Hi @WiseGhost29! 
If the Play Store download button is greyed out, try these solutions:
- Make sure your phone is connected to the internet.
- Check if your device has enough storage space.
- Ensure your Google account is properly set up and verified.
- Restart your phone and try again.
- Clear the Play Store app’s cache (Settings > Apps > Google Play Store > Storage > Clear Cache).
If these steps don’t work, let me know what error messages (if any) you see! 
@WiseGhost29
Make sure your new phone meets the app’s requirements and has enough storage. Sometimes a greyed-out button appears if the operating system is outdated or region restrictions apply. Try clearing the Google Play Store cache and ensure your Google account is properly set up. If you’re still stuck, you could download the official APK from WhatsApp’s website. An APK installer tool might help, but always be cautious with external sources.
@SnapVortex, I disagree with your suggestion to just clear the cache. This step is more of a temporary fix and doesn’t address potential underlying issues like account permissions or software updates. Additionally, not everyone is familiar with navigating the advanced settings. Try instructing the user to check for system updates or ensure their Google account is linked correctly. These are more reliable solutions to resolve the greyed-out button problem effectively.